The Cambridgebar below where I live in Cambridgelaan is run by student volunteers, and is the only bar in Utrecht under Heineken’s “Star Serve” program. That means that every bartender in the Cambridgebar should know the proper way to serve a Heineken beer. People who work at Heineken organize training sessions, and every once in a while a secret customer will come in to see if everybody is getting the “Star Serve” experience.
So, what is the proper way to serve a Heineken beer?
Continue reading “the star serve program, or my first time bartending”